Privacy Policy
Worship Tech Resources · Effective date: November 1, 2026 · Last updated: November 1, 2026
Worship Tech Resources (“WTR,” “we,” “us,” or “our”) provides audio, video, LED wall, lighting, networking, rental, installation, and training services to churches, schools, and nonprofit organizations. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit worshiptechresources.com (the “Site”), use our services, contact us, or communicate with us by phone, email, or text message (SMS/MMS).
By using our Site or services, or by opting in to receive text messages, you agree to this Policy.
1. Information We Collect
Information you give us:
- Contact details: name, organization or church name, title, email address, mailing address, and phone number.
- Account information if you register on the Site (username, password, profile details, and content you post in groups, forums, or photos).
- Project and service details: quote and rental requests, equipment needs, site information, support tickets, and scheduling preferences.
- Billing details needed to process orders and invoices. Payment card data is handled by our payment processors, and we do not store full card numbers.
- Text message information: your mobile number, your opt-in and opt-out choices, the content of messages you send us, and delivery records.
Information collected automatically: IP address, browser and device type, pages visited, referring pages, dates and times of visits, and cookie and similar-technology data.
2. How We Use Information
- Respond to inquiries and provide quotes, rentals, installation, training, and support.
- Schedule appointments, confirm deliveries, and send service updates.
- Process orders, payments, and invoices.
- Operate and secure the Site and member accounts.
- Send newsletters or promotions where you have asked for them or where the law allows.
- Improve our Site and services, and meet legal obligations.
3. Text Messaging (SMS/MMS) Terms
Mobile information is never sold or shared for marketing. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Program description. If you give us your mobile number and agree to receive texts, WTR may send messages such as appointment and installation reminders, equipment rental and delivery updates, service and support follow-ups, quote and invoice notices, responses to your questions, and, only if you separately agree, occasional promotional or event announcements.
How you opt in. You opt in by providing your mobile number on a Site form and checking the consent box, by texting a keyword to our number, by agreeing verbally or in writing while requesting service, or by otherwise giving us your number and asking us to text you. Consent to receive texts is not a condition of purchasing any goods or services.
Message frequency and costs. Message frequency varies based on your activity and requests. Message and data rates may apply according to your mobile plan.
How to opt out. Reply STOP at any time to stop receiving texts. You will receive one confirmation message, and then no further messages unless you opt in again. You may also email us at the address below. You can reply START to resubscribe.
Help. Reply HELP for assistance, or contact us using the details in Section 11.
Carriers. Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your wireless carrier.
Service providers. We use third-party messaging and telecommunications providers to send and deliver texts. They may process your number and message content only on our behalf and to deliver our messages, and they may not use it for their own marketing.
4. How We Share Information
We do not sell your personal information. We share it only as follows:
- Service providers that help us run our business, such as web hosting, email, messaging and telephony, payment processing, shipping, analytics, and accounting. They may use your information only to perform services for us.
- Legal and safety: to comply with law, respond to lawful requests, or protect the rights, property, and safety of WTR, our customers, or others.
- Business transfers: in connection with a merger, sale, or transfer of our business, subject to this Policy.
- With your consent or at your direction.
The sharing exclusion for mobile information and text opt-in consent in Section 3 applies to everything in this Section.
5. Cookies and Analytics
The Site uses cookies and similar technologies to keep you signed in, remember preferences, and understand how the Site is used. You can control cookies through your browser settings. Disabling them may limit some Site features. Our Site does not respond to “Do Not Track” signals.
6. Community Features
Content you post in public areas of the Site, such as forums, groups, news feed, and photos, may be visible to other users and the public. Please do not post sensitive information there.
7. Data Retention
We keep personal information as long as needed for the purposes in this Policy, including to meet legal, tax, accounting, and recordkeeping requirements. We keep text opt-in and opt-out records for as long as needed to document consent and honor your choices.
8. Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
9. Your Choices and Rights
- Opt out of texts by replying STOP.
- Opt out of marketing emails using the unsubscribe link in any message.
- Ask us to access, correct, or delete your personal information by contacting us below. Depending on your state, you may have additional rights, such as to know what we collect, receive a copy, or appeal a decision. We will not discriminate against you for exercising these rights.
10. Children’s Privacy
Our Site and services are intended for adults and organizations. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will delete it.
11. Contact Us
Worship Tech Resources
Email: clutts@worshiptechresources.com
Phone: 513-486-4000 (call or text)
Mailing address: 9954 McCauly Woods Dr, Cincinnati, OH 45241
12. Changes to This Policy
We may update this Policy from time to time. The “Last updated” date above shows when it last changed. Material changes will be posted on the Site, and your continued use means you accept the updated Policy.